Frequently Asked Questions

Travel Mug and Carafe

• What affects heat retention?

  How the interior insulating format significantly affects the length of time that the liquid stays hot or cold. The more liquid in the container, the longer the liquid stays hot or cold, as the liquid keeps itself hot or cold.
  
  Furthermore, travel mugs retain heat up to 2 hours except for vacuum insulation mugs which are 3 hours.

• What is the difference between Stainless Steel Vacuum insulation and Glass Vacuum Insulation Carafes?

  Stainless Steel Vacuum creates a double wall between the protecting and design exterior and interior which holds the liquid; it takes the air out of the walls that separate exterior from interior.
  
  Glass Vacuum is a glass bottle that is manufactured with a double wall and a vacuum in between.

• Are your lids leak-proof? If so which products?

  • Travel Mugs – “Perfect Drink” lid : guaranteed leak-proof, drink from anywhere on the rim, the number, location and size of the holes provide an excellent liquid flow for a perfect “drink ability”.
  • Carafes – “Press N’ Lock lid : guaranteed leak-proof, manual or continuous pour.
  • Bottles & Flasks : guaranteed leak-proof, perfect pour or drink lid.

• What is "leak-proof"?

  When no liquid escapes from the lid.

• Why do you have a caribiner clip on your hydration bottles and a travel mug?

  Caribiner clips are easy to hook anywhere to your backpack, book bag, briefcase or purse, easy to store in use or not in use.

• What is the difference between a tumbler vs. a travel mug?

  Tumbler does not have a handle on the mug. Travel Mug has a handle off the side of the mug.

• What would the key features be for a mug?

  • Leakproof
  • Nice design. I want a mug to fit my lifestyle, cool color and shapes
  • Functionality. Soft grips, easy to handle